B Residential is committed to providing excellence in service and creating great relationships with both Landlords and Tenants. The feedback our agency receives is very important in ensuring we are providing a service second to none, and where possible exceeding our client’s expectations.
See some of our reviews below!
“You really are an awesome property manager, I never have to worry about a thing”
- Landlord, Caversham
“We are very happy with the service you provide. We often forget that we even have another property ….. until we look at our bank account! I’m so glad we appointed you as our property manager, and look forward to the many carefree years to come.”
- Landlord, Madeley
“Very happy with the service provided. Made the whole process very easy.”
- Landlord, Tuart Hill
“Having viewed many properties during our quest for something suited to our family, my husband and I were left quite disheartened not only with the properties themselves but also with the respective property manager’s lack of enthusiasm and availability of information concerning the property they were showing. However, when we came to view this property we were pleasantly surprised to find a property manager that was not only enthusiastic about the property, but extremely well informed. During our tour of the property we were left not having to ask one question because all relevant information was provided in great detail.
As we were not willing to compromise on what we found suitable to our family, we were quickly running out of time to secure something, until we viewed this property. We viewed the property on a Friday and when we relayed to you our dilemma you were more than willing to process an application for us over the weekend if we chose to apply. After our application was submitted to you, with all required information in place, you processed our application immediately and we were successful in securing this property.
The level of service you provide is faultless. You are always contactable, always return telephone calls/emails promptly and any issues or queries, great or small, you are very quick at actioning. We believe the owners of this property are very lucky to have a property manager such as yourself who shows such commitment to her clients and their investment. As well, we are very grateful to have you as a property manager who is very approachable, genuine, thorough and dedicated. It’s a rare occurrence to find a property manager such as yourself who treats their clients and tenants with such respect and courtesy."
- Tenant, Madeley
"I would much prefer having you on this as I found that you are more personable and professional than the other agents I’ve met."
- Prospective Client
"Bernadette Nolte has managed my rental property for over 12 months now and has done a superb job. She is totally customer focused, has my best interests at heart as the property owner and, pleasingly, is prepared to be appropriately ‘tough’ with a tenant if needed which I find very reassuring. Her rates are also very, very reasonable which is an added bonus. I can highly recommend her."
- Landlord, Doubleview